A few commonly asked questions...
Please take a look and see if we answer your question below before sending us an email!
How much does is cost?Check out our Pricing Page here for up to date pricing on all of our products.
What kind of paper do you print on?For sizes up to 18" x 27", we print on 80# Coated Cover which is just a little thinner than a standard business card. For 20" x 30" and 24" x 36" sizes, we use 46# Bond which is about as thick as our 80# Coated Cover. Don't let the 80 and 45 scare you, the American naming system for paper is pretty complex. Read about it here!
How long does it take?Standard production time is 5 business days, plus shipping time. We do have Express Production options available during checkout which you can check out here. You can also view out UPS Ground Map here to see how long shipping takes.
How much does shipping cost?Shipping is calculated dynamically based on weight and destination. You'll be prompted with several shipping options during the checkout process.
What is Print Ready?Our print ready products are no different than the standard digital posters - the only difference is how we get your files, and what files each different product accepts. The "Print Ready" products can accept JPG, TIF, PDF, ZIP, SIT and a few others. While "Standard" posters can only accept JPG and TIF. This is because our system cannot crop a PDF online.
Please note: We assume that by using "Print Ready" that your files are sized correctly and are ready to print. We provide no accurate poster preview for these products.
Phone Support Hours
If you call outside of these times, your call may not be answered.
9am - 11am, 2pm - 5pm M-F CST
If you still have questions that are not answered above or in our help section, please fill out the form below and we will get back to you as soon as possible.
If you'd like to contact us via snail mail:
120 20th Avenue South
Nashville, TN 37203