877-856-0115 • Give us a call M-F 9-5 CST

Welcome to Shortrunposters.com!

Current Openings

Customer Service and Graphics Specialist

We're looking for a dedicated customer service representative who has a working knowledge of graphics and web to join our team.

Job Description

Respond to customers with general questions and technical issues via email, phone and social media and assist in day to day operations.

Job Responsibilities

  • 1. Answer phone calls and respond to customers via email and social media.
  • 2. Assist in writing and maintaining FAQs and Help documents on website and other website related maintenance.
  • 3. Troubleshoot technical issues with customers including website functionality, order issues, image resolution, etc.
  • 4. Assist with day to day operations, order handling, returns, refunds, etc.
  • 5. Manage and execute social media, email, website and other marketing activities.
  • 6. Assist shipping department during peak periods.
  • 7. Execute post print options such as laminating, mounting and framing.

Job Requirements

  • 1. Self directed, self motivator able to handle many responsibilities
  • 2. Exceptional writing and grammar skills
  • 3. Internet Savvy
  • 4. Basic knowledge of Photoshop
  • 5. Basic knowledge of printing
  • 6. Willingness to learn new skills, systems and technologies.
  • 7. HTML and website skills a plus

Hours and Location

  • Nashville, TN
  • Monday - Friday
  • 9AM - 5PM

Pay and Benefits

  • Salary TBD
  • Accrued Paid Vacation
  • Health, Dental and Vision
  • Retirement Plans with Employer Match