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You guys charged my credit card 5 times, what gives?! |
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Written by Administrator
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Friday, 27 February 2009 17:59 |
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Chances are that our site had trouble processing your order and return an error message about how you were declined. You then realized that your billing information didn't match your credit card, so you changed it and the order went through. When attempting to place an order with incorrect billing information, our site makes an "authorization" on your card, but cannot complete the transaction until the billing information is correct. These are not "charges", but are "authorizations" that will be reversed. Sometimes this takes a few hours, other times it takes a few days. There's nothing that we can do to speed up the process on our end, but you may have luck contacting your bank. |
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How can I upload more than one image at a time? |
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Written by Administrator
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Tuesday, 27 January 2009 16:40 |
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Sometimes uploading 30 or 40 different images one at a time can get quite tedious. Well, there is a way around this to speed up ordering cheap poster printing from Shortrunposters.com. |
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Last Updated ( Tuesday, 27 January 2009 17:43 )
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Read more...
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Written by Administrator
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Friday, 23 January 2009 18:25 |
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Standard 5-Day turnaround is a flat shipping charge of just $10 per order! That means that no matter how many different posters in your order, it's just $10 shipping! 1 each of 10 different images? Just $10. 50 posters of just one design? Just $10. Rates apply to Continental US addresses only. Express 3-Day turnaround is actual UPS charges - you get to choose. If you want standard UPS Ground, 3-Day Select, 2nd Day Air, Next Day Air, etc. You will get an exact shipping quote before you actually place the order, just proceed through the checkout until you get to the shipping section. |
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Last Updated ( Tuesday, 11 August 2009 13:40 )
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Can I submit a multiple page PDF? |
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Written by Administrator
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Tuesday, 16 December 2008 22:09 |
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Multiple page PDF files will not print correctly, resulting in only the first page being printed. If you want to print multiple PDFs, you need to submit them separately. |
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Should I include crop marks or a 1/2 white border in my file? |
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Written by Administrator
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Tuesday, 16 December 2008 22:04 |
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Please do not include non printing marks in your file. If you submit a file that has crop marks, the crops marks will be printed. If you submit a file with 1/2" border, your poster will include that border in your file, as well as the border that we put in place. |
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