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Does production time include shipping? |
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Written by Administrator
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Tuesday, 16 December 2008 21:49 |
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No. Production time refers only to in house manufacturing time and does not include shipping. The production time starts when ShortRunPosters.com receives the files for printing. Production times do not include weekend days or holidays. |
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Last Updated ( Tuesday, 10 March 2009 22:05 )
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Can I change the quantity of my order after ordering? |
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Written by Administrator
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Tuesday, 16 December 2008 21:47 |
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In some circumstances, if not work has been completed on your order, you can change the quantity to include more posters. Unfortunately we cannot issue a partial refund. |
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Can I change my artwork files? |
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Written by Administrator
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Tuesday, 16 December 2008 21:45 |
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Once your order has been placed and queued into our prepress servers, your order most likely can not be edited or altered in any way. Please make sure that the file you upload are the files that you would like to print. In some cases you will be able to add or change a file. It's best to call and ask: 615-320-1195 |
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How do I cancel my order? |
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Written by Administrator
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Tuesday, 16 December 2008 21:44 |
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When you click the "Confirm" button, your credit card will be charged automatically including any applicable shipping and handling charges. No refunds can be given for orders that have been received by our prepress department. In some cases, your order may be refunded if no work has been completed on it. If the job has entered printing status, we cannot refund the payment. |
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Can I request a faster turnaround time after I placed an order? |
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Written by Administrator
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Tuesday, 16 December 2008 21:41 |
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If you contact us within a few hours of placing your order, there is a good chance that you can upgrade to Express from Standard. We cannot downgrade orders from Express to Standard however. If you require a faster production than 3-days, you may want to consider placing your order through our sister site, XeikonPrints.com |
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Last Updated ( Tuesday, 10 March 2009 22:05 )
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