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What size are the posters? |
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Written by Administrator
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Tuesday, 16 December 2008 21:56 |
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The posters are printed on a 18" x 24" sheet, but the actual image area is 17" x 23", giving a 1/2" border on all sides. |
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I've tried placing my order several times, and I keep getting an error. I looked on my credit card statement online, and I see three charges to my card! Will I be charged 3 times? |
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Written by Administrator
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Tuesday, 16 December 2008 21:53 |
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No, you will not be charged 3 times. A transaction has two sides, the side that sends the money (your credit card company or bank), and the side that receives the money (shortrunposters.com). When a transaction is denied, your bank tries to gives us the money, but we do not accept. This is why the charges show up. After a few days, these "charges" will be reversed when your bank sees that we are not accepting the payment. |
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When I put in my credit card information and click the "Continue", it gives me an error. |
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Written by Administrator
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Tuesday, 16 December 2008 21:53 |
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We get this problem a lot, and almost every time it is because the billing information that you provided doesn't match the credit card, especially the zip code. If this doesn't work, make sure that you don't have an overdue balance on your card. |
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When does my credit card get charged with the order? |
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Written by Administrator
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Tuesday, 16 December 2008 21:52 |
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You are charged immediately after you accept and place the order. Some delays may occour with your credit card company before our charges show up. The charges will be listed as either "PayPal" or "Cumberland". |
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What payment methods does ShortRunPosters.com accept? |
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Written by Administrator
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Tuesday, 16 December 2008 21:51 |
We accept MasterCard, Visa, Discover, American Express and PayPal. Shortrunposters.com does not offer Net 30 accounts or payment via personal check or money order.
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